Sales enquiry follow-up
Capture enquiries from the supported channels and route them to the sales team. Track the agreed next action after a question, visit or test drive.
Automation for Dealerships
We set up managed workflows for dealership enquiries, appointment coordination and follow-up. Sales and service staff keep responsibility for customers, availability and decisions while the routine administration follows agreed rules.
Example Workflow
A Service Request With a Clear Next Action
A possible dealership service flow; connection and scheduling capabilities are confirmed during scoping.
Capture the request
Record the customer and the service enquiry.
Route to service
Staff confirm the work, availability and booking approach.
Confirm and remind
Send the approved appointment information.
Follow up
Route questions and the agreed post-visit communication.
Keep Sales and Service Follow-Up Organised
A service appointment and a sales enquiry need different routes. The setup starts with your systems and staff responsibilities.
Service appointment administration
Configure booking hand-offs, confirmations and reminders around the service department’s actual availability and scheduling process.
After-visit communication
Set up agreed follow-up, honest review requests and appropriate future-service reminders. Keep consent and customer preferences part of the rules.
Agree the Supported Workflows First
Existing dealer systems and interfaces determine which connections can be configured. Financing, credit decisions, safety judgments and workshop capacity remain with the dealership; no unrestricted connection or automatic booking guarantee is implied.
- Ryzolv
- Assess the available tools, configure the agreed routing and messages, and manage the workflow.
- Your team
- Confirm sales/service availability, maintain status information and handle customer, financing and vehicle decisions.
Questions About the Work
Will this connect to our dealer management system?
We need to assess the system and its available interfaces first. Only confirmed connections are included in the proposed scope.
Can it handle financing or credit approvals?
No automated credit or financing decision is offered here. Those decisions remain with the responsible dealership staff and providers.
Can sales and service have separate workflows?
Yes. Their routing, staff responsibilities and follow-up rules can be configured separately where the agreed tools support them.
What Would You Like to Automate?
Tell us about your business and the work you want to improve.