Consultation enquiries
Capture website and other supported enquiries, acknowledge them with approved information and route questions to the right staff.
We manage the workflows around clinic enquiries, consultations and client follow-up. Booking administration, reminders and communication history stay connected while clinical decisions remain with your practitioners.
Example Workflow
An administrative example, not an assessment of treatment suitability or a clinical workflow.
Capture the approved enquiry information.
Provide booking information or route the request to staff.
Send the agreed appointment information and reminder.
Staff confirm the next appropriate administrative action.
The administrative process should help staff respond and coordinate visits without turning customer communication into clinical advice.
Capture website and other supported enquiries, acknowledge them with approved information and route questions to the right staff.
Configure consultation scheduling, confirmations and appointment reminders around the clinic’s availability and approved procedures.
Keep communication history, agreed package follow-up and future-visit reminders connected. Configure review requests and campaigns around appropriate messaging permissions.
The workflow does not diagnose, assess eligibility or safety, or recommend treatment. Practitioners and staff control clinical information and decisions. Access, privacy requirements and communication permissions are reviewed before setup.
No. This service covers administrative communication. Treatment advice, suitability and safety assessments stay with the clinic’s qualified practitioners.
Yes, within the agreed administrative scope and messaging permissions. Staff determine the appropriate timing and information for future visits.
We review the channels and interfaces the clinic uses. Only supported, agreed channels are included; a universal social integration is not assumed.
Tell us about your business and the work you want to improve.