What this policy covers
This policy covers Ryzolv’s public website, project enquiries, careers submissions and related communications. Client-project data and information handled within a managed operation are also subject to the relevant service agreement and data-processing terms.
Ryzolv is responsible for the personal information it collects through these channels. You can contact [email protected] with a question or request.
Information you provide
The hosted project enquiry form asks for your name, work email, company, the practice you are interested in and a description of your project. A phone number is optional. Email enquiries may include anything else you choose to send; careers enquiries can include your CV, work history and links to relevant work.
The enquiry form includes a separate, optional choice to receive non-marketing text messages about your enquiry. Providing a phone number alone does not select that choice.
Serving the website also involves processing technical connection information, such as your IP address and the page requested. This is separate from optional Google Analytics. Hosting and email providers may keep operational or security logs under their own retention arrangements.
Please keep initial enquiries high level. Do not send passwords, identity documents, customer records or confidential financial information through a general enquiry form. Agree an appropriate channel with us before sharing sensitive project material.
How we use information
We use enquiry information to respond, understand the work you are considering and arrange the next conversation. Careers information is used to review your experience and communicate about potential work. Project enquiry information is recorded in our sales pipeline so the appropriate team can handle your request. Referral information, the referring page and campaign parameters help identify where the enquiry came from.
Website measurement is optional and is described below. Choosing not to allow analytics does not prevent you from reading the site or contacting us.
Service providers and processing locations
Project enquiries open our hosted form on go.withryzolv.com, where our enquiry platform processes the submission and records it for our team. Booking options shown after an enquiry may also use this domain. We use service providers to operate the website and deliver email; other existing booking links may open Microsoft’s booking service.
Information may be processed outside your country, including by providers operating in the United States. Local laws may allow authorities in those countries to access information. A provider’s privacy notice explains its own processing; it does not replace Ryzolv’s responsibility for information collected through this site.
- Questions about enquiry data processing: [email protected]
- Microsoft privacy statement
How long we keep information
We keep website enquiries and job applications for no more than one year. Records created for a client engagement are governed separately by its service agreement and applicable recordkeeping requirements.
The six-month cookie and preference periods are separate from the retention of analytics records in Google Analytics. Those records depend on the account’s retention settings. Contact [email protected] with questions about information held by us or our service providers.
Your choices and requests
You can ask to access or correct your personal information, request deletion, withdraw consent where it is the basis for processing, or raise a concern about how information is handled. Available rights and any exceptions depend on the law that applies to your situation.
Send your request to [email protected]. We may need enough information to verify that the request concerns your records. Please do not email identity documents unless we have agreed an appropriate verification method. You may also contact the relevant privacy regulator.
Security and client information
The website’s form endpoints use HTTPS. No website or email channel can guarantee complete security. Keep sensitive records out of general enquiries and report a suspected disclosure to [email protected].
Access, hosting, retention and security arrangements for a client’s AI system or managed operation are defined for that engagement. This website policy does not promise that every workload runs on private infrastructure or that no information is retained.
Changes and contact
We update this policy when the site’s processing or our practices change. The date above identifies this version. For privacy questions, contact [email protected]. For contractual or legal questions, contact [email protected].