How We Work
We work with your team to turn business requirements into working AI systems.
Before the First Build
- Outcome
- Agreed requirements.
- Boundaries
- Access and approval rules.
- Evidence
- Acceptance criteria.
From Brief to Operation
Understand
Agree on the outcome, the requirements and how success will be measured.
- You Receive
- Written requirements and agreed acceptance criteria.
Define the Scope
Define what the system can do and which actions need your approval.
- You Receive
- A scoped design with access and approval rules.
Build
Build and connect the system to your existing tools and business processes.
- You Receive
- A working implementation of the agreed workflow.
Verify
Test the system against the agreed requirements before launch, with documented results.
- You Receive
- Documented test results and issues to resolve before release.
Run and improve
Support your team in running the system and use real results to guide improvements.
- You Receive
- Operating guidance, responsibilities and the agreed support arrangements.
How the System Is Controlled
An AI agent interprets a request and uses tools to work on it. The AI harness is the software around it that manages access, state, approvals and result checks.
We define these controls for the workflow being built.
The AI agent works inside a harness that controls access, state, limits, recovery, verification and activity records. Knowledge and business tools connect through that boundary. Approval rules send actions that need review to your team.
Start With One Workflow
Bring a workflow you want to improve and examples of the work. We’ll discuss its requirements, dependencies and a useful first build.
We ask your team to explain the process, confirm access and approval rules, and review the results.
- The workflow
- What starts the work, who handles it and where it gets held up.
- Your systems
- The tools, documents and records the work depends on.
- A useful first outcome
- One piece of work we can scope and evaluate together.
What Would You Like to Build?
Tell us about your project and what you need it to do.